Refund Policy

Last updated: 13 October 2026

This Refund Policy explains how refunds and cancellations work for purchases made on the Popcorn Plus website, applications and streaming service (together, the "Service"), which is operated by Shine Productions ("Popcorn Plus", "we", "us" or "our"). It should be read together with our Terms & Conditions.

1. General Policy

Popcorn Plus provides digital content that is available to you as soon as your purchase is complete. For this reason, payments are generally non-refundable once a purchase has been made, except as described in this policy or where required by applicable law.

2. When a Refund May Apply

We will review refund requests in situations such as:

• you were charged more than once for the same purchase;
• a payment was deducted but the purchase was not activated on your account; or
• you were charged an incorrect amount due to a technical error.

3. When a Refund Does Not Apply

Refunds are generally not provided for:

• a change of mind after a purchase has been completed;
• a period of a subscription that has been partly used or left unused;
• issues caused by your device, internet connection or other factors outside our control; or
• accounts suspended or terminated for breach of our Terms & Conditions.

4. Cancellation

You may cancel a subscription at any time. Unless stated otherwise at the time of purchase, a cancellation takes effect at the end of the current billing period, you keep access until then, and no refund is given for the remaining time in that period.

5. How to Request a Refund

To request a refund, please contact us at contact@popcornplus.in and include the details of your account, the date and amount of the payment and a short description of the issue. We may ask for further information in order to verify the transaction.

6. Processing of Refunds

If a refund is approved, it will be issued to the original payment method. The time it takes for the amount to appear depends on your bank or payment provider.

7. Purchases Made Through Third Parties

If you made your purchase through a third party, such as an app store, that third party's refund policy applies and refund requests must be made directly to them.

8. Changes to This Policy

We may update this Refund Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

9. Contact Us

If you have any questions about this Refund Policy, please contact us at contact@popcornplus.in.

Shine Productions
Email: contact@popcornplus.in